FAQ

Account

How do I register?

Go to routerbus.com, click Register, fill in a username, email and password, then complete the bot check and the emailed verification code. Email registration is the only method at the moment.

I forgot my password

Click "Forgot password" on the sign-in page and reset it through your registered email address.

Top-ups

Which payment methods are supported?

USDT (TRC-20), card via Stripe, and Alipay / WeChat Pay. Whatever the Wallet page offers at the time is the accurate list.

How long does credit take to arrive?

Online payments are usually instant. USDT waits for on-chain confirmation, normally a few minutes. If nothing has arrived after 30 minutes, email [email protected] with the transaction hash.

Can I get a refund?

Yes, subject to conditions and time limits — see the Refund Policy.

Using the API

What are the API addresses?

• OpenAI-compatible: https://www.routerbus.com/v1
• Claude native: https://www.routerbus.com
• Gemini native: https://www.routerbus.com/v1beta

Which models are supported?

Three product lines — Claude, GPT / Codex and Gemini — including image models. The full list and live prices are in Model Square; upstream models come and go, so treat that page as the source of truth.

"model not found", or a model stopped working

Usually a mistyped model ID or a model that has been retired. Copy the current ID from Model Square, and check that your API key's model limits do not exclude it.

Are there rate limits?

Yes, to prevent abuse. Normal use does not hit them; if you see 429s regularly, write to [email protected] and describe your workload.

"insufficient quota"

Your balance ran out — add credit in the Wallet.

CLI tools

Claude Code cannot connect

Check the environment variables:

echo $ANTHROPIC_BASE_URL    # should be https://www.routerbus.com
echo $ANTHROPIC_AUTH_TOKEN  # should be your RouterBus API key

Gemini CLI keeps failing authentication

Almost always because only the API key was set and the base URL was not, so the request went to Google's own endpoint. See Gemini CLI Setup.

Can I use several CLI tools at once?

Yes. Each tool reads its own environment variables, and you can give each one its own API key.

Can I create more than one API key?

Yes — one per purpose is a good habit, since usage logs break down by key.

Other

How is RouterBus different from the official APIs?

RouterBus is an API relay: one address and one key reach models from several providers, with unified usage and billing records. The model capabilities come from upstream and are the same as the providers'.

Is my data safe?

RouterBus does not store your conversations; requests are forwarded upstream as they arrive. Logs keep only call metadata — model, token counts, latency and cost. See the Privacy Policy.